Four DragonsTalent PlatformJoin the Four Dragons bench and we'll put you in front of live ServiceNow Professional Services projects at better rates than the firm you're at today. Takes about two minutes, 100% confidential — then apply to anything that fits, and if you're a strong match we'll send you a booking link for a 15-minute call straight away.
Whatever ServiceNow partner you're delivering for today — or any other ServiceNow partner — bring that experience to Four Dragons and we'll beat your current rate.
No franchise, no gimmicks. If you can deliver ServiceNow Professional Services, here's what we put on the table.
A steady flow of ServiceNow Professional Services (PS) projects to step into — not promises of work that might show up someday.
We pay experienced ServiceNow PS consultants more than the competition. Show us your current rate and we'll work to beat it.
Consultants who've already delivered ServiceNow PS are exactly who we're looking for. We move quickly to get you on a project.
Two simple flows — how our pipeline runs, and how you get matched to it.
We target top-quartile pay for consultants delivering ServiceNow Professional Services. Rates are confirmed per project rather than published, so show us your current rate and we'll make a written offer after a quick review of your background and the specific role.
Yes. Building a profile is 100% confidential — we don't share your personal details with anyone without your consent.
Some ServiceNow customers require a background check before you can start, especially in government and regulated industries. When a project does, we'll tell you up front. For context on U.S. requirements, see the U.S. Office of Personnel Management.
It depends on the role, but common ones include CSA (Certified System Administrator), CAD (Certified Application Developer), CTA (Certified Technical Architect), and the CIS (Certified Implementation Specialist) tracks such as ITSM, ITOM/Discovery, SAM, HAM, CSM, and HRSD. Browse the official ServiceNow certification catalog or the ServiceNow Developer community.
We review every profile and respond within 2 business days, matching you against live projects and reaching out when there's a fit.
ServiceNow Professional Services delivery across ITSM, ITOM, ITAM (SAM/HAM), CMDB & Discovery, SecOps, GRC, HRSD, CSM, FSM, and SPM/PPM — from short configuration sprints to multi-month implementations.
| Certification | Full name | Focus area |
|---|---|---|
| CSA | Certified System Administrator | Platform fundamentals |
| CAD | Certified Application Developer | App development |
| CTA | Certified Technical Architect | Solution & platform architecture |
| CIS-ITSM | Certified Implementation Specialist — ITSM | IT Service Management |
| CIS-Discovery | Certified Implementation Specialist — Discovery | ITOM / Discovery |
| CIS-SAM | Certified Implementation Specialist — SAM | Software Asset Management |
| CIS-HAM | Certified Implementation Specialist — HAM | Hardware Asset Management |
| CIS-CSM | Certified Implementation Specialist — CSM | Customer Service Management |
| CIS-HRSD | Certified Implementation Specialist — HRSD | HR Service Delivery |
Verify any credential in the official ServiceNow certification catalog.
A live snapshot of ServiceNow Professional Services roles open today across our pipeline. See all and apply →
Lead ITAM TC with deep HAM/SAM expertise supporting daily agile ceremonies, development, and working sessions on an ITAM implementation. Tactical delivery plus advisory on ITAM program direction including normalization, workflows, and asset lifecycle. US-based, remote.
Lead business and solution architect for a ServiceNow implementation across all Order to Cash (OTC) towers: Order Management & Billing, Credit & Collections, and Dispute Resolution & Cash Application. You own the end-to-end OTC business architecture - future-state operating models, process maps, case management structures, work queues, automation opportunities, reporting and governance - and translate operational need into scalable ServiceNow design. You will also identify integration requirements across ERP, customer platforms and reporting. This is a challenge-the-process role. Requirements are expected to come from process analysis, data review, control assessment and operational observation, not just from interviews. You will also provide implementation leadership: plans, milestones, dependency and risk tracking, UAT strategy and execution across all towers, defect management and root cause analysis, plus business readiness, training and post-go-live stabilization. Controls matter here - solutions must support internal controls, audit requirements and SOX compliance. Engagement details - Remote, with potential need-based travel - 6-month term, likely to extend - Must cover European business hours plus some US Eastern overlap - Start date to be confirmed; dates shown are indicative - Via Four Dragons partner Cloud Base Solutions Ideal background: ServiceNow architect who has delivered finance or order-to-cash operations workflow - billing, collections, disputes, cash application - on the platform, with real business-process depth and SOX/controls experience.
Principal-level ServiceNow Field Service Management (FSM) technical consultant for a part-time, 20 hours per week engagement running 26 weeks. Work is remote within the United States and the resource must be located in the US for the duration. Scope: hands-on FSM configuration and implementation — work order and task management, dispatch and scheduling (including Dynamic Scheduling where in scope), agent/technician mobile experience, parts and inventory, entitlements and SLAs, and integrations to ITSM/CSM and the CMDB. The consultant will lead technical design decisions, run workshops with the customer, resolve escalations, and mentor more junior consultants on the account. Requirements: ServiceNow certifications required — CSA plus CIS-FSM at minimum; additional CIS certifications (CSM, ITSM, Discovery/CMDB) are a plus. Demonstrable, relevant hands-on FSM delivery experience at principal or lead level on enterprise implementations is required, along with strong client-facing communication skills.
Design, configure, and deliver ServiceNow Sales and Order Management (SOM) for an enterprise client, working alongside CSM. Responsibilities: configure SOM order capture, fulfillment workflows, product catalog, and order lifecycle; integrate SOM with CSM cases, accounts, and contacts; own technical design conversations with the client and document decisions; build and unit-test configuration, flows, and integrations; support UAT, go-live, and hypercare. Must have: 6+ years of hands-on ServiceNow experience; current ServiceNow CSM or CSA certification (required); hands-on SOM or CSM implementation experience, end to end; strong Now Platform configuration and Flow Designer skills. Nice to have: Order Management for Telecom (OMT) or TMT exposure; Integration Hub experience. Open to applicants in the US and Canada.
Run ServiceNow implementation projects end to end for enterprise clients: scoping, planning, delivery, go-live, and hypercare. Responsibilities: own the project plan, scope, budget, and schedule from kickoff to closeout; run sprints, releases, UAT, and go-live for ServiceNow workstreams; manage client stakeholders and steering-committee reporting; coordinate architects, developers, and QA across the delivery team; manage risks, issues, and change control. Must have: 8+ years of project management experience; multiple complete ServiceNow projects delivered end to end; working knowledge of how ServiceNow is delivered (stories, sprints, releases, UAT); strong client-facing communication and executive reporting. Nice to have: PMP or Agile certification; ServiceNow CSA. Open to applicants in the US and Canada.
ServiceNow CSM Technical Consultants to design, configure, and deliver Customer Service Management and its industry solutions for enterprise clients. Desired experience in one or more of the following products/modules: SOM (Sales and Order Management); FSM (Field Service Management); FSO (Financial Services Operations); CPQ / Sales CRM (Configure, Price, Quote); TSM / TPSM / TNI (Telecom, Media, Technology); PSDS (Public Sector Digital Services); MCO (Manufacturing Commercial Operations); HCLS (Healthcare and Life Sciences); RSM (Retail Service Management). Open to applicants in the US and Canada.
Lead-level ITSM consultant expert in Incident, Request/Catalog, Change, Problem, Knowledge and SLA to run workshops, document stories, demo and configure the solution, and provide advisory support. US citizen on US soil with Public Trust (PTP) or USFedPass for GCC access.
Lead-level ITOM consultant expert in Discovery, CMDB and ITOM Visibility to run workshops, document stories, demo and configure the solution, and provide advisory support. US citizen on US soil with Public Trust (PTP) or USFedPass for GCC access.
Lead ITOM consultant expert in CMDB, Agent Client Collectors, Service Mapping, Event Management, and Firewall Auditing to assist the customer with ITOM deployment and configuration. US citizen on US soil; customer onboarding may take up to 3 weeks.
Lead-level ITOM TC to support Discovery/CMDB workshop sessions, refine stories, demo and configure the solution, and provide advisory support. Includes MID Server design (up to 5), Discovery probes/sensors/patterns, and CMDB CI classes and relationships across 15,000+ servers and network devices. Workshops start mid-to-late Oct, possibly 2-3 days onsite in Nashville TN.
Lead-level Business Process Consultant with Enterprise Architecture expertise to run workshop sessions, document user stories, demo the solution and provide advisory support. Workshops expected to start around Sept 28. Must give prescriptive EA guidance, push back on weak requirements and simplify workflows.
Lead-level Technical Consultant with Enterprise Architecture (APM) expertise to support workshops, refine stories, demo and configure the solution. Work includes APM Business Capability data setup, CSDM alignment of business applications and app services, new data capture fields, catalog items and workflows, data policies, Performance Analytics dashboards, and application/capability scoring profiles. Workshops expected to start early October.
Lead-level SAM expert to support workshops, refine stories, demo and configure the solution, and provide advisory support. Includes enabling SAM Pro, data setup, reclamation rules for up to 3 titles, content library integration, and up to 3 low-code SaaS provider integrations.
Lead-level ITAM consultant expert in both HAM and SAM to support workshops, demo and configure the solution, lead other technical consultants as needed, and provide advisory support to the customer.
Lead-level BPC with deep SAM expertise to run workshop sessions, refine and rank user stories, demo and configure the solution, and provide prescriptive ITAM/SAM advisory support to customer process owners and sponsors.
Four Dragons is a ServiceNow consulting firm specializing in workflow automation, ITOM, ITAM, SecOps, and CMDB strategy — and the Professional Services delivery behind this pipeline. Learn more about who we are and the work we do on our main site.
Learn more about Four Dragons at fourdragons.com →
Interested in running your own Four Dragons practice? Explore our franchise opportunity →
Join the bench and we'll be in touch about the work we have moving right now. About two minutes, 100% confidential — then apply to anything that fits, and strong matches get a booking link for a 15-minute call straight away.
The structured record the admin side searches. This is what turns your resume into something queryable.
Search open Professional Services projects by application area, role type, and weekly hours, then apply. Your saved profile and resume go with every application.
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Every new project, no filtering. Uncheck to narrow it down below.
A plain summary of your current alert settings.
Every note reaches us directly. If you're reporting a bug, a quick description of what you clicked and what you expected helps us reproduce it. For anything urgent, you can also email ian.cox@fourdragons.com.
Placement rate — consultants placed vs. live roles posted. Trend line runs from the first month with data (cumulative to each month-end).
Placement volume by week and what Four Dragons keeps on each one. Margin % = Four Dragons margin ÷ all-in rate, from the commercials on each placed record.
Which kinds of consultant we actually place, and where the bench runs out. Every role posted is counted as its role type against its module — a Technical Consultant on ITOM, a Business Process Consultant on SPM.
Reqs landed, submissions sent, the average match score of those submissions, and placements — week by week. Computed live from the board every time this page loads, so it is always current; the Friday funnel review copies the closed week into its trend file.
Signups, interviews held, submittals and placements — week by week, the same rolling 10-week window as above. Posts and site-click volume aren't wired in yet (they live in Publer and Google Analytics, not this app) — see the note below the chart.
Private to the owner. The profit economics of the placement book — what an average placement earns Four Dragons, and how that average has moved week by week.
Each placement's profit — margin per hour × weekly hours × the length of the placement — bucketed into the week it was placed, averaged per week. Computed live from the commercials on each placed record every time this page loads.
Where the book needs to be by end 2027 — $10M revenue and $2.5M profit — the placements and contractors that implies, and how today's run-rate is pacing against each. Computed live from the board.
Find available consultants by ServiceNow certification, Professional Services experience, and free-text search across resume content.
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| Candidate | Vendor | Certifications | Prof. Services | Status | Rating | Avg CSAT | Action |
|---|
Applications flow through the lifecycle: Applied → Placed → Completed. On completion, send the CSAT survey to capture a 1–5 satisfaction score that feeds back into candidate search.
| Candidate | Role / Customer | Status | Commercials | Dates · allocation | CSAT | Action |
|---|
Tip: apply to a project from the Candidate Portal → Projects tab and watch the new application appear here as Applied.
Add a project for candidates to find and apply to. It appears on the candidate Projects board immediately — review and manage everything under Review Projects.
Review and manage every project — drafts from the recruiter scan, open roles, filled, and closed. Publish drafts to take them live for candidates.
| Project | Area · Role | Hours/week | Applicants | Created | Status | Action |
|---|
Track business-development opportunities — the non-staffing deals in play. This is separate from Projects: no candidates or submissions are attached. Add a deal, move it through the stages, and note the next step.
Anyone on this list signs in as an admin via their emailed magic link — no password. Everyone else who signs in is a candidate. Add teammates by email.
They'll get admin access the next time they request a sign-in link.
| Admin email | Action |
|---|
External partners (e.g. CBS) sign in with their email and see only their own submitted and placed candidates — never other candidates or admin data, and only the all-in rate. Add their login emails here.
They get partner access the next time they request a sign-in link. Records show for a partner only when the submission's Partner commercial equals their organisation.
| Partner email | Org | Action |
|---|
What candidates and visitors have reported. Each item is also emailed to you when it comes in.
Active (currently placed) contractors and their assignments on a date timeline, grouped by contractor. Click a contractor row to collapse or expand it. The orange line marks today.
How many contractors have at least one active assignment in each month, against the target of 100. A contractor counts once per month however many assignments they hold. Months after this one show only what is already booked, so they are not a forecast — the projection below is.
Your submitted and placed candidates. Add interview availability to share times with the team.
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