Four DragonsTalent PlatformJoin the Four Dragons bench and we'll put you in front of live ServiceNow Professional Services projects at better rates than the firm you're at today. Takes about two minutes, 100% confidential — then apply to anything that fits, and if you're a strong match we'll send you a booking link for a 15-minute call straight away.
Whatever ServiceNow partner you're delivering for today — or any other ServiceNow partner — bring that experience to Four Dragons and we'll beat your current rate.
No franchise, no gimmicks. If you can deliver ServiceNow Professional Services, here's what we put on the table.
A steady flow of ServiceNow Professional Services (PS) projects to step into — not promises of work that might show up someday.
We pay experienced ServiceNow PS consultants more than the competition. Show us your current rate and we'll work to beat it.
Consultants who've already delivered ServiceNow PS are exactly who we're looking for. We move quickly to get you on a project.
Two simple flows — how our pipeline runs, and how you get matched to it.
We target top-quartile pay for consultants delivering ServiceNow Professional Services. Rates are confirmed per project rather than published, so show us your current rate and we'll make a written offer after a quick review of your background and the specific role.
Yes. Building a profile is 100% confidential — we don't share your personal details with anyone without your consent.
Some ServiceNow customers require a background check before you can start, especially in government and regulated industries. When a project does, we'll tell you up front. For context on U.S. requirements, see the U.S. Office of Personnel Management.
It depends on the role, but common ones include CSA (Certified System Administrator), CAD (Certified Application Developer), CTA (Certified Technical Architect), and the CIS (Certified Implementation Specialist) tracks such as ITSM, ITOM/Discovery, SAM, HAM, CSM, and HRSD. Browse the official ServiceNow certification catalog or the ServiceNow Developer community.
We review every profile and respond within 2 business days, matching you against live projects and reaching out when there's a fit.
ServiceNow Professional Services delivery across ITSM, ITOM, ITAM (SAM/HAM), CMDB & Discovery, SecOps, GRC, HRSD, CSM, FSM, and SPM/PPM — from short configuration sprints to multi-month implementations.
| Certification | Full name | Focus area |
|---|---|---|
| CSA | Certified System Administrator | Platform fundamentals |
| CAD | Certified Application Developer | App development |
| CTA | Certified Technical Architect | Solution & platform architecture |
| CIS-ITSM | Certified Implementation Specialist — ITSM | IT Service Management |
| CIS-Discovery | Certified Implementation Specialist — Discovery | ITOM / Discovery |
| CIS-SAM | Certified Implementation Specialist — SAM | Software Asset Management |
| CIS-HAM | Certified Implementation Specialist — HAM | Hardware Asset Management |
| CIS-CSM | Certified Implementation Specialist — CSM | Customer Service Management |
| CIS-HRSD | Certified Implementation Specialist — HRSD | HR Service Delivery |
Verify any credential in the official ServiceNow certification catalog.
A live snapshot of ServiceNow Professional Services roles open today across our pipeline. See all and apply →
Lead ITAM TC with deep HAM/SAM expertise supporting daily agile ceremonies, development, and working sessions on an ITAM implementation. Tactical delivery plus advisory on ITAM program direction including normalization, workflows, and asset lifecycle. US-based, remote.
Run ServiceNow implementation projects end to end for enterprise clients: scoping, planning, delivery, go-live, and hypercare. Responsibilities: own the project plan, scope, budget, and schedule from kickoff to closeout; run sprints, releases, UAT, and go-live for ServiceNow workstreams; manage client stakeholders and steering-committee reporting; coordinate architects, developers, and QA across the delivery team; manage risks, issues, and change control. Must have: 8+ years of project management experience; multiple complete ServiceNow projects delivered end to end; working knowledge of how ServiceNow is delivered (stories, sprints, releases, UAT); strong client-facing communication and executive reporting. Nice to have: PMP or Agile certification; ServiceNow CSA. Open to applicants in the US and Canada.
ServiceNow CSM Technical Consultants to design, configure, and deliver Customer Service Management and its industry solutions for enterprise clients. Desired experience in one or more of the following products/modules: SOM (Sales and Order Management); FSM (Field Service Management); FSO (Financial Services Operations); CPQ / Sales CRM (Configure, Price, Quote); TSM / TPSM / TNI (Telecom, Media, Technology); PSDS (Public Sector Digital Services); MCO (Manufacturing Commercial Operations); HCLS (Healthcare and Life Sciences); RSM (Retail Service Management). Open to applicants in the US and Canada.
Hands-on lead ServiceNow developer building automation and integrations on the platform, with Hardware Asset Management depth. Key responsibilities: design and build Flow Designer flows, subflows and custom actions with well-defined inputs, outputs and error handling; develop reusable script includes (global and scoped); implement form behavior via UI policies and client scripts; build integrations using IntegrationHub spokes, REST steps and custom actions; configure scheduled flows and jobs; set up data sources including SFTP file retrieval (CSV/Excel), import set tables and transform maps; deliver upgrade-safe platform customizations; write ATF test cases and manage update sets across Dev, Test and Production; support UAT and defect resolution; participate in sprint ceremonies. Required domain experience: Service Catalog and request fulfillment lifecycle; Hardware Asset Management processes, stock management and procurement workflows; third-party procurement integration (Coupa preferred). Expectations: present for customer and internal meetings, on camera mandatory, drives clarity and direction, builds direct customer relationships. Process includes at least two interview rounds, one with the customer. Quick turnaround and comfort across distributed teams and time zones.
Tech Lead for complex ServiceNow Customer Service Management (CSM) implementations. Requirements: - ServiceNow CIS-CSM certification - Strong, demonstrated experience on more than 3 real-life CSM projects - Has performed the Tech Lead role on those projects This role is for more complex projects, so prior Tech Lead delivery is essential.
Architect Lead for complex ServiceNow Customer Service Management (CSM) implementations. Requirements: - ServiceNow CIS-CSM certification - Strong, demonstrated experience on more than 3 real-life CSM projects - Has performed the Architect Lead role on those projects This role is for more complex projects, so prior Architect Lead delivery is essential.
Customer Success Consultant with hands-on Gainsight experience. Requirements: - Strong Customer Success background with Gainsight - ServiceNow CSM experience is ideal, but not required for candidates who are really strong on Customer Success
Lead ITOM consultant, expert in Service Mapping and Event Management: Service Mapping for up to 20 services with tag-based governance and cloud discovery, plus Event Management (MID servers, Agent Client Collectors, connectors, event/alert rules). US citizen on US soil; West/Central hours; lengthy customer GCC access onboarding.
Lead ITOM/AIOps technical consultant to lead Phase 1 AIOps use cases: Event Management, Metric Intelligence, Health Log Analytics, event correlation, impact analysis, CMDB and Service Mapping, with anomaly detection and RCA support. EMEA/APAC based (no AMS).
Lead ITOM Principal Technical Consultant delivering Service Mapping and Event Management on the customer's ServiceNow GCC environment. Event Management expertise is required. Service Mapping: implement Service Mapping for up to 20 business services, mapping the CIs and their relationships for each. Configure agreed tag-based service families (no more than 5 key/value pairs), including tag-based governance. Analyze up to 20 supported cloud vendor infrastructures, gather credentials and plan Discovery schedules so cloud infrastructure is populated in the CMDB on a recurring schedule. Event Management: assist with up to 2 MID Server installations and deploy and validate up to 40 Agent Client Collectors. Configure 1 out-of-the-box pull connector and the push connector(s). Per source: up to 10 event rules (transform, ignore, threshold), 10 alert management rules, 4 alert correlation rules using standard filters, and 4 workflows that trigger customer remediation scripts from alerts. Up to 8 out-of-the-box checks, plus 1 custom check and 1 policy. Requirements: U.S. citizen located within the U.S. Available during West Coast/Central time zone working hours. Able to complete the adjudication process and obtain access to the customer's GCC environment. Process: internal interview with the project team, followed by a customer interview to confirm alignment and fit.
Senior ITOM Technical Consultant delivering Service Mapping and Event Management on the customer's ServiceNow GCC environment, working alongside the Lead ITOM Principal Technical Consultant. Service Mapping: implement Service Mapping for up to 20 business services, mapping the CIs and their relationships for each. Configure agreed tag-based service families (no more than 5 key/value pairs), including tag-based governance. Analyze up to 20 supported cloud vendor infrastructures, gather credentials and plan Discovery schedules so cloud infrastructure is populated in the CMDB on a recurring schedule. Event Management: assist with up to 2 MID Server installations and deploy and validate up to 40 Agent Client Collectors. Configure 1 out-of-the-box pull connector and the push connector(s). Per source: up to 10 event rules (transform, ignore, threshold), 10 alert management rules, 4 alert correlation rules using standard filters, and 4 workflows that trigger customer remediation scripts from alerts. Up to 8 out-of-the-box checks, plus 1 custom check and 1 policy. Requirements: U.S. citizen located within the U.S. Available during West Coast/Central time zone working hours. Able to complete the adjudication process and obtain access to the customer's GCC environment. Process: internal interview with the project team, followed by a customer interview to confirm alignment and fit.
Immediate fill. MUST be a US Citizen on US soil. MSP client serving a federal customer with domain separation, data separation, and possible FedRAMP considerations. The CTA will assess the current landscape, run workshops, recommend a scaling roadmap, and provide temporary governance support. Nice to have: Oracle, SAP and ERP integration experience, including licensing, API integrations and ERP Canvas. Required certification: ServiceNow Certified Technical Architect (CTA).
SPM development at customer direction, building out SPM (currently Idea, Demand and Project, expanding later). Requires CSA, CAD, SPM(PPM); US citizen on US soil able to pass federal background check. Could split between two consultants at 20 hrs/wk each.
Four Dragons is a ServiceNow consulting firm specializing in workflow automation, ITOM, ITAM, SecOps, and CMDB strategy — and the Professional Services delivery behind this pipeline. Learn more about who we are and the work we do on our main site.
Learn more about Four Dragons at fourdragons.com →
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Join the bench and we'll be in touch about the work we have moving right now. About two minutes, 100% confidential — then apply to anything that fits, and strong matches get a booking link for a 15-minute call straight away.
The structured record the admin side searches. This is what turns your resume into something queryable.
Search open Professional Services projects by application area, role type, and weekly hours, then apply. Your saved profile and resume go with every application.
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Every new project, no filtering. Uncheck to narrow it down below.
A plain summary of your current alert settings.
Every note reaches us directly. If you're reporting a bug, a quick description of what you clicked and what you expected helps us reproduce it. For anything urgent, you can also email ian.cox@fourdragons.com.
Placement rate — consultants placed vs. live roles posted. Trend line runs from the first month with data (cumulative to each month-end).
Placement volume by week and what Four Dragons keeps on each one. Margin % = Four Dragons margin ÷ all-in rate, from the commercials on each placed record.
Which kinds of consultant we actually place, and where the bench runs out. Every role posted is counted as its role type against its module — a Technical Consultant on ITOM, a Business Process Consultant on SPM.
Reqs landed, submissions sent, the average match score of those submissions, and placements — week by week. Computed live from the board every time this page loads, so it is always current; the Friday funnel review copies the closed week into its trend file.
Signups, interviews held, submittals and placements — week by week, the same rolling 10-week window as above. Posts and site-click volume aren't wired in yet (they live in Publer and Google Analytics, not this app) — see the note below the chart.
Private to the owner. The profit economics of the placement book — what an average placement earns Four Dragons, and how that average has moved week by week.
Each placement's profit — margin per hour × weekly hours × the length of the placement — bucketed into the week it was placed, averaged per week. Computed live from the commercials on each placed record every time this page loads.
Where the book needs to be by end 2027 — $10M revenue and $2.5M profit — the placements and contractors that implies, and how today's run-rate is pacing against each. Computed live from the board.
Find available consultants by ServiceNow certification, Professional Services experience, and free-text search across resume content.
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| Candidate | Vendor | Certifications | Prof. Services | Status | Rating | Avg CSAT | Action |
|---|
Applications flow through the lifecycle: Applied → Placed → Completed. On completion, send the CSAT survey to capture a 1–5 satisfaction score that feeds back into candidate search.
| Candidate | Role / Customer | Status | Commercials | Dates · allocation | CSAT | Action |
|---|
Tip: apply to a project from the Candidate Portal → Projects tab and watch the new application appear here as Applied.
Add a project for candidates to find and apply to. It appears on the candidate Projects board immediately — review and manage everything under Review Projects.
Review and manage every project — drafts from the recruiter scan, open roles, filled, and closed. Publish drafts to take them live for candidates.
| Project | Area · Role | Hours/week | Applicants | Created | Status | Action |
|---|
Track business-development opportunities — the non-staffing deals in play. This is separate from Projects: no candidates or submissions are attached. Add a deal, move it through the stages, and note the next step.
Anyone on this list signs in as an admin via their emailed magic link — no password. Everyone else who signs in is a candidate. Add teammates by email.
They'll get admin access the next time they request a sign-in link.
| Admin email | Action |
|---|
External partners (e.g. CBS) sign in with their email and see only their own submitted and placed candidates — never other candidates or admin data, and only the all-in rate. Add their login emails here.
They get partner access the next time they request a sign-in link. Records show for a partner only when the submission's Partner commercial equals their organisation.
| Partner email | Org | Action |
|---|
What candidates and visitors have reported. Each item is also emailed to you when it comes in.
Active (currently placed) contractors and their assignments on a date timeline, grouped by contractor. Click a contractor row to collapse or expand it. The orange line marks today.
How many contractors have at least one active assignment in each month, against the target of 100. A contractor counts once per month however many assignments they hold. Months after this one show only what is already booked, so they are not a forecast — the projection below is.
Your submitted and placed candidates. Add interview availability to share times with the team.
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